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Lessable

Older Version of Nitro Pro

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Lessable

Hi,

I have an older version of Nitro Pro that I've been using for sometime.  Recently purchased a laptop with Windows 10.  The version of Nitro Pro that I have will not run on this laptop.  I've entered the product key/serial number into the upgrade portal and receive the message that the number can not be verified.  How do I receive an upgraded version of Nitro Pro?

Thanks 

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Reymund G.

Hi @Lessable,

Thank you for reaching out to us through our Community Forums!

Could you please send me your Nitro Pro serial number through private message so I can verify it on my end?
To send a private message mouse hover to my user image then click on message. 

I look forward to hearing back from you

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santivega

I have the same problem like @lessable 

I have an older version of Nitro Pro that I've been using for sometime.  Recently purchased a new computer.  The version of Nitro Pro that I have will not run on this computer.  I've entered the product key/serial number into the upgrade portal and receive the message that the number can not be verified.  How do I receive an upgraded version of Nitro Pro?

How can you help me please

I hope to hear you soon

Best regards

 

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