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Need to reset all activations for a Nitro v10 Business License


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Hello, I have a Nitro Pro 10 business license, good for 13 installations, that was purchased a few years ago (before I was hired by my company).  There are no activations left on the license, but most of the devices have either been retired or re-imaged after the user left the company.  I'd like to do a reset on the license and clear all cached activations.  Unfortunately, the activation tool on Nitro's site (https://licenses.gonitro.com/prd/portal) will not allow this.  Is there anyone who can assist with this?  Thanks!

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  • Official Nitronaut
Allain Umailin

Hello @iweoisdfai,

Thank you for reaching out to us through our Community Forums!

To further assist you with your concern, Nitro support team decided to created a support ticket on your behalf.

For better case handling, kindly respond to the email message that was sent to you through the support case and provide your Nitro Pro 10 serial number.


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