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Text notes are rotating


Jess Honer

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I am having an issue with copying text box notes.  I am working on a scanned file.  When it was scanned the page was scanned as portrait.  I rotated it on the screen to landscape so that I can view it properly.   I need to put a note on several pages.  Some are in their original orientation and some are not.  When I copy and paste a note from one rotation to the other it rotates the note.  For example if I write a note on a portrait sheet, copy the note, and pasted it on a rotated sheet.  It pastes it sideways.  How can I stop this?

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Allain Umailin

Hello @Jess Honer,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the following?:
-Is this a new issue or has it occurred since after installing Nitro Pro? Any changes you are aware of before this happened?
-Nitro Pro build (format is 12.X.X.X, e.g. 12.0.0.112) you are working with. You can find this out by clicking on 'About Nitro Pro' under the Help tab or you can go to Control Panel > Programs and Features.
-Does this also happen with a new PDF file with mixed page orientation (Nitro Pro > File > New)? If it only happens on a scanned file, please send us the sample file (with sensitive information extracted) so I can replicate it on my end. To send me the sample file, hover your mouse on top of my name 'AllainU' and select 'Message'.
-Have you tried running a repair of your Nitro Pro program?

Thank you very much in advance and I am looking forward to hearing back from you. 

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