chris.mahon@iptelecom.ie Posted June 17, 2019 Report Share Posted June 17, 2019 Hi I need to get a Licence removed/released from a device to put on a new device for a member of staff - Product ID: 00371-OEM-8992671-00437 Thanks Chris Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 17, 2019 Official Nitronaut Report Share Posted June 17, 2019 Hello Chris, Thanks for reaching out to us! I released your serial number so you can reuse it. Please let me know how that goes. Link to comment Share on other sites More sharing options...
chris.mahon@iptelecom.ie Posted June 19, 2019 Author Report Share Posted June 19, 2019 Hi Leslie, Thanks for this. I had the licence with a college and now that the licence is released we would need to get a confirmation email sent so that he can download this on the new device or is there a specific way to do this as we have been trying to with no success so far? Thanks Chris Mahon Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 19, 2019 Official Nitronaut Report Share Posted June 19, 2019 Hello Chris, The installers can be found here: http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000001632 Link to comment Share on other sites More sharing options...
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