area72 Posted June 18, 2019 Report Share Posted June 18, 2019 Hello, I recently changed PC and I reinstalled Nitro Pro 10. I have used the online tool to deactivate the old license, but it turns out that the activation routine does not work anymore. When I enter the license number and click "Activate", I get a message saying (in Italian) that the license number has already been used. I checked again here and it says Serial Number [hidden] Version 10 Status Active Number of Activations 0 Number of Activations Allowed 2 Please help! Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted June 19, 2019 Official Nitronaut Report Share Posted June 19, 2019 Hi @area72, Thanks for posting on our Community Forums! Once you get the chance, please try to reactivate using the same serial number and let me know how it goes. Cheers! Link to comment Share on other sites More sharing options...
area72 Posted June 21, 2019 Author Report Share Posted June 21, 2019 Hello Kelvin, Problem fixed. I have tried and this time it has worked. Thank you! Link to comment Share on other sites More sharing options...
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