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Change to new email address using old account


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Im wondering why I can't change my email address?. 2 months  ago I did create new account using the new email address, after I knew the old email address can be changed to new one. I deleted my new account and try to change my old email address to new by using my old account. Unfortunately, I cannot change the email address. Kindly advise on how to proceed.

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Allain Umailin

Hello @Hanisah,

Thank you for reaching out to us through our Community Forums!

Kindly note I sent you a private message to ask for more information about your concern.


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