Miguel Gotao Posted June 21, 2019 Report Share Posted June 21, 2019 Hello, I have a serial number for 17 activations that are being distributed to a couple of users. While going through them, I've noticed a couple of them refused to license, giving me the -23 error. From what ProSupport has told me, the computers has a computer ID of 00000000000000000000 and they need to reactivate the license for it to work on those computer. The only problem with the solution is that the reactivation seems to only work for one installation at a time, and I have 7 users who are getting this issue and need NitroPro access as soon as possible. Is there another means of getting my license to reactivate for the rest of the users, without having to go back and forth on single installations? Link to comment Share on other sites More sharing options...
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