Jump to content

Problem accessing support


Laflauta

Recommended Posts

Hi -

I am having a couple of problems I hope you can help me with. With my purchase of Nitro Pro I ordered and paid for VIP support. The support site doesn't think I have it and won't let me submit a ticket. How can I tell support that I have VIP access?

I also imported a PDF containing text, and ran it through OCR. But I cannot edit the text - when I try to insert or delete words, the keys do nothing and nothing happens. How can I fix this?

Thank you in advance for any assistance.

 

Link to comment
Share on other sites

  • Official Nitronaut

Hello @Laflauta,

Thanks for reaching out to us!

I have now made the necessary changes and also created a support ticket for you so we can assist you directly!

Our apologies for the inconvenience. We will be in touch shortly.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.