Nitro Pro 9 - Activation issue

[Paolo 0]

i need to move a licence from an old to a new computer.

I succesfully released the licence from the old computer but it's not available for the the pc

Someone can help me?

Thanks,

Paolo

[Leslie V. 0]

Hello @Paolo,

Please send me your Nitro Pro 9 key via direct message so I can check. I couldn't locate it using the email address you used.

Thanks!

[Paolo 0]

today I retry to deactivate a licence on another pc and I had the same problem.

Is it possible to have support?

Thanks,

Paolo

[Paolo 0]

Hello @Leslie V.,

 Please, can you answer to my question?

I sent you the serial number of our licence (300 licenses) and we still have problem with licences moving.

Thank you,

Paolo

[Leslie V. 0]

Hello,

The key has been released. Please let me know if you have any questions.