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Nitro 11 won't install

Mark Ross

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I recently updated my desktop, and I am trying to install my Nitro 11.  I constantly get a message that the installation has failed.  What can I do to install this?  What is the upgrade process to the latest version?  This is the most frustrating process.



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Kelvin B. Villarin

Hi @Mark Ross,

Thanks for posting on our Community Forums!

I see you also have an existing support ticket. I'm grabbing it and I'll be handling it from here on out. You will hear from me again soon.

My apologies for the inconvenience this has caused.

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