Jump to content
Sign in to follow this  

Nitro stopped printing to paper

Recommended Posts


My Nitro Pro program has stopped printing to paper on an HP Deskjet 3050A multi-function printer.  It worked fine before, and other programs print just fine, including Google Chrome printing PDF files.  When I print from Nitro Pro, it goes through all the motions and appears to send the print job, but the printer does nothing.  If I open the same file (or any other PDF file- none print in Nitro) in Acrobat Reader or Chrome, it prints fine.  I have the same issue with Nitro on another computer printing to an HP Deskjet J110.  All computers have up-to-date version of Windows 10 and HP drivers.

Share this post

Link to post
Share on other sites
Leslie V.

Hello @Bubblehog,

Thanks for reaching out to us!

We need the following information:

  • Does printing work when using other programs such as Microsoft Word, Excel, PowerPoint?
  • Is this file specific? I.e. Can other files be printed to that printer?
  • If this is a network device, can other people print to that printer? Are the printers installed on a server? 
  • Is it possible to print directly to the printer (via usb for example, rather than LAN or Wi-Fi)
  • Are any middle-man print managing software in use?
  • What drivers are in use and are updates available?
  • Have you tried using alternative drivers? (e.g. PCL6, PS)


Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  


Important Information

By using this site, you agree to our Terms of Use.