asm1974 Posted July 5, 2019 Report Share Posted July 5, 2019 I purchased Nitro VIP Access, but when I try to "Report a Problem" and submit a ticket using my serial number, I am told that I do not have VIP Access. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 5, 2019 Official Nitronaut Report Share Posted July 5, 2019 Hello @asm1974, Thank you for reaching out to us through our Community Forums! In order to further assist you, I just made an adjustment on your account you so should now be able to submit support cases. Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
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