asm1974 0 Report post Posted July 5, 2019 I purchased Nitro VIP Access, but when I try to "Report a Problem" and submit a ticket using my serial number, I am told that I do not have VIP Access. Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 5, 2019 Hello @asm1974, Thank you for reaching out to us through our Community Forums! In order to further assist you, I just made an adjustment on your account you so should now be able to submit support cases. Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites
