William Gabbey Posted July 5, 2019 Report Share Posted July 5, 2019 Unless I'm having another senior moment, Nitro Pro 12 used to display a warning if I tried to close the program with multiple files open. That feature is not working as of today, July 5, 2019. Am I correct that the feature used to exist? If so, what happened to it? I cannot find anywhere to change a setting that would affect this so it seems unlikely that I accidentally deactivated that feature. Link to comment Share on other sites More sharing options...
William Gabbey Posted July 7, 2019 Author Report Share Posted July 7, 2019 Hello, can you hear me now? What about warning when attempting to close multiple tabs? Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted July 8, 2019 Official Nitronaut Report Share Posted July 8, 2019 Hi @wrgNitro, Thanks for posting on our Community Forums! My apologies for the late response. I'll create a support ticket on your behalf. You will hear from me again soon! Link to comment Share on other sites More sharing options...
William Gabbey Posted July 9, 2019 Author Report Share Posted July 9, 2019 This matter was easily resolved with the kind and professional help from Customer Support and Success Representative Kelvin Villarin. The 'fix' involved a simple registry change for which Kelvin provided detailed, step-by-step instructions. Thank you, Kelvin. Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted July 9, 2019 Official Nitronaut Report Share Posted July 9, 2019 Hi @wrgNitro, My pleasure! Cheers! 😊 Link to comment Share on other sites More sharing options...
RJRains Posted September 16, 2019 Report Share Posted September 16, 2019 We had this problem before, and am having it again. Can you post the registry fix to this problem so we can find it in the HELP section? Can it be included as a toggle in the preferences for Nitro Pro, instead of being a registry fix? Thank you. Link to comment Share on other sites More sharing options...
RJRains Posted September 16, 2019 Report Share Posted September 16, 2019 UPDATE: Found previous fix, posting for others. Nitro Pro version has changed, but toggle in same relative location. A registry edit will have to be preformed to enable the prompt. To perform this edit, please go to the search bar at the lower left part of your screen beside the Windows button. - enter regedit then Select Yes - select HKEY_CURRENT_USER> Software> Nitro> Pro> 11.0 - Next select> Settings> Preferences> KPreferences - on the right side of the screen find kPrefAlwaysCloseAllDocuments - right click> select modify and change to 0 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now