Landlink Posted July 8, 2019 Report Share Posted July 8, 2019 Hi I have just purchased nitro pro and received a serial code. However when I click on 'Activate now' button on the trial version nothing happens and or no fields pop up to input serial code. I have also used the online portal, however when u click deactivate a pop up window asks to 'select devices to deactivate' - I do not know what these means and it does not allow me to select anything anyway. The activation process has not worked. Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted July 8, 2019 Official Nitronaut Report Share Posted July 8, 2019 Hi @Landlink, Thanks for posting on our Community Forums! I see you also raised a support ticket. I'll message you there and provide you the license details and steps on how to activate your copy of Nitro Pro 12. You will hear from me again soon! Link to comment Share on other sites More sharing options...
Landlink Posted July 8, 2019 Author Report Share Posted July 8, 2019 Hi Kelvin , I had to uninstall and reinstall the program, It appears the activate button was no working in the trial version. It has worked now when I reinstalled it. Thanks for your help. Link to comment Share on other sites More sharing options...
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