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Nitro Pro 12 add-on questions


CyberRon
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I am using the Nitro Pro 12 trial version and am ready to purchase, but have a couple questions.

I qualify for an upgrade from ver 7.5 for $ 79.99. I was considering one of the addons - support and upgrades - and was wondering if there is a discount for those as well. As for the length of time, it is only for a year. How many upgrades are available in a year?

I see that there is already a minor upgrade from the version I am using in the trial 12.16.0.574. If I don't purchase the Upgrade or VIP packages, am I still able to get the minor upgrades like this? They are usually for bug fixes.

How do I get the latest version when I purchase?

How do I get updates if I have the support package?

How will I know that a new version is available?

Can this support be renewed? At a discounted price or the same?

If I have support, do I get a phone number to call or how does the VIP support work?

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  • Official Nitronaut
Allain Umailin

Hello @CyberRon,

Thank you for reaching out to us through our Community Forums!

To further assist you with your concern, I already responded to your private message.

Cheers!

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