CyberRon Posted July 9, 2019 Report Share Posted July 9, 2019 I am using the Nitro Pro 12 trial version and am ready to purchase, but have a couple questions. I qualify for an upgrade from ver 7.5 for $ 79.99. I was considering one of the addons - support and upgrades - and was wondering if there is a discount for those as well. As for the length of time, it is only for a year. How many upgrades are available in a year? I see that there is already a minor upgrade from the version I am using in the trial 12.16.0.574. If I don't purchase the Upgrade or VIP packages, am I still able to get the minor upgrades like this? They are usually for bug fixes. How do I get the latest version when I purchase? How do I get updates if I have the support package? How will I know that a new version is available? Can this support be renewed? At a discounted price or the same? If I have support, do I get a phone number to call or how does the VIP support work? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 10, 2019 Official Nitronaut Report Share Posted July 10, 2019 Hello @CyberRon, Thank you for reaching out to us through our Community Forums! To further assist you with your concern, I already responded to your private message. Cheers! Link to comment Share on other sites More sharing options...
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