Asng Posted July 10, 2019 Report Share Posted July 10, 2019 I have been using Nitro Pro 11 on my desktop. I was told I can also download it on my laptop except I cannot use the application concurrently. While trying to activate Nitro Pro 11 on my laptop, I have accidentally deactivate the licence on my desktop instead. How can I re-activate the licence on my desktop? Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted July 10, 2019 Official Nitronaut Report Share Posted July 10, 2019 Hi @Asng, Thanks for posting on our Community Forums! You can activate by opening Nitro, clicking on the Help tab > About Nitro Pro > Activation and enter your serial number. http://kb.gonitro.com/knowledgebase#/search/activate/000001639 On your laptop, download Nitro Pro 11 using the installers found here: http://kb.gonitro.com/knowledgebase#/search/retail/000001632 Activate the copy of Nitro Pro 11 on your laptop using the same steps above. I hope this helps! Link to comment Share on other sites More sharing options...
Asng Posted July 10, 2019 Author Report Share Posted July 10, 2019 Hi Kevin When I click Help Tab > it show Volume Licensing. When I click Help Tab> About Nitro Pro> it shows deactivate. But the application is already deactivated. I cannot access it. Do you have an email that I can show a screenshot of the error? Thank you, Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted July 11, 2019 Official Nitronaut Report Share Posted July 11, 2019 Hi @Asng, I'll create a ticket on your behalf. You will hear from me again soon. Cheers! Link to comment Share on other sites More sharing options...
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