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Activate on a 2nd device.


Levella
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Hi, Been suing nitro for 2 months on one device. Just bought a laptop and trying to activate there, to use it (non-concurrently) but it says my nitro is already activated on 2 devices. But I only had 1 device til now. How can I find out what the 2 devices are, and choose which ones to cancel?

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Kelvin B. Villarin

Hi @Levella,

Thanks for posting on our Community Forums!

I have made some changes on my end for you to be able to successfully activate on your new laptop. The changes I've made will not affect your previous install. Please try to activate again on your laptop using the same serial number and let me know how it works for you.

Cheers!

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