Catalyst Helpdesk Posted July 18, 2019 Report Share Posted July 18, 2019 I have a problem where when one user tries to select Page Scaling, Shrink to fit printable area nothing happens. Another user will try & it will work fine. They have logged out and back in but that made no difference. Is there any setting in a profile setting that could stop this and how can I clear it if so? Link to comment Share on other sites More sharing options...
Power User Steven Zakulec Posted July 18, 2019 Power User Report Share Posted July 18, 2019 Are you on the latest version of your Nitro version? There have been some bugs or issues around it, so if you can, it's helpful to be on the latest version: https://www.gonitro.com/support/downloads You could try doing a repair install: http://kb.gonitro.com/knowledgebase#/search/repair/000001641 Otherwise, you'll want to check the registry: Computer\HKEY_CURRENT_USER\Software\Nitro\Pro\12\Settings\Preferences\kPreferences If none of that works, get in touch with support. Link to comment Share on other sites More sharing options...
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