Catalyst Helpdesk 0 Report post Posted July 18, 2019 I have a problem where when one user tries to select Page Scaling, Shrink to fit printable area nothing happens. Another user will try & it will work fine. They have logged out and back in but that made no difference. Is there any setting in a profile setting that could stop this and how can I clear it if so? Share this post Link to post Share on other sites
Steven Zakulec 60 Report post Posted July 18, 2019 Are you on the latest version of your Nitro version? There have been some bugs or issues around it, so if you can, it's helpful to be on the latest version: https://www.gonitro.com/support/downloads You could try doing a repair install: http://kb.gonitro.com/knowledgebase#/search/repair/000001641 Otherwise, you'll want to check the registry: Computer\HKEY_CURRENT_USER\Software\Nitro\Pro\12\Settings\Preferences\kPreferences If none of that works, get in touch with support. Share this post Link to post Share on other sites
