cannot reinstall Nitro 10 Pro to Windows 10 pro

[Jutyar 0]

Hi guys,

i cannot reinstall my nitro 10 pro to my new windows 10 pro laptop.

I tried several times and it shows me following error: 

Quote

Nitro Pro 10 for Windows

Nitro Pro Setup Wizard has failed

 

I also downloaded the latest version 

Nitro Pro 10 (10.5.9.14)	32-bit	64-bit  from your site and it showed me:

Quote

Nitro Pro 10 setup wizard ended prematurely 

Nitro Pro 10 Setup Wizard ended prematurely because of an error. Your system has not been modified. To install this programm at a later time, run Setup Wizard again. Click the Finish button to exit the Setup Wizard

It would be great if you offered me a quick solution.

Thanks!

[AllainU 0]

Hello @Jutyar,

Thank you for reaching out to us through our Community Forums!

Before continuing, I should let you know that we no longer support Nitro Pro 10 or older. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy 

As a courtesy, kindly refer to this article and follow the steps in the Word Document: 

 

Once done, install Nitro Pro 10 using below offline installers:

x64 http://install.nitropdf.com/professional_105914/en/burn/nitro_pro10_ba_x64.msi 
x32 http://install.nitropdf.com/professional_105914/en/burn/nitro_pro10_ba_x86.msi

Alternatively, if you were interested in upgrading your license to Nitro Pro 12 with VIP Access (formerly Software Assurance), kindly access our Upgrade Portal https://www.gonitro.com/pro/upgrade and enter your v10 serial number.

Cheers!