brantw 0 Report post Posted July 18, 2019 We have an issue with Nitro Pro Ver.12 hanging/freezing and crashing while trying to save a PDF after signing the document using the Quick Sign button. I have tried to Change/Repair through Windows Control Panel and updated the version to 12.16.3.574. This is happening on 2 different PC's running windows 10 and we have no found a way to save the signed PDFs yet. We can save Documents without the signatures applied. Share this post Link to post Share on other sites
Magda 0 Report post Posted July 19, 2019 I have the same problem. I have certified and signed the document and I'm unable to save it as the system is crashing constantly. Please help as I need the system urgently. Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 19, 2019 Hello @Magda @brantw, Thank you for reaching out to us through our Community Forums! If this happening on a specific PDF file, could you please provide a sample file (with sensitive information extracted) so I can replicate it on my end? To send me the sample file, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
