Farmer Fred 0 Report post Posted July 20, 2019 Received the following email when I entered my valid serial number to obtain the $79.99 upgrade price: We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue. Posting on the forum for assistance. I am very interested in upgrading my current version of software. And yes, I verified entry of the number and checked my current software's serial number. Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted July 21, 2019 Hi @Farmer Fred, Thank you for reaching out to us through our Community Forums! Please send me a direct message and provide your Nitro Pro serial number so I can further check on it. Kind regards, Share this post Link to post Share on other sites