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Unable to Save PDF


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When I tried to save a pdf document, I received the message that I should contact nitro for support and got the error  code 0x00000001.  Why is this happening and how can I resolve it?  I am using Nitro 11.

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  • Official Nitronaut
Allain Umailin

Hello @Sherry,

Thank you for reaching out to us through our Community Forums!

To further assist you with your concern, I can see you already submitted a support ticket for this issue.

For better case handling, kindly wait for a Nitro Support rep to send you an email message with steps to perform through the support case.


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