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Deactivate and Activate Nitro Pro 12 Crash


Adelchi Balderas
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Adelchi Balderas

I just deactivated a nitro pro license for 1 desktop.

Then I tried to activate the same serial number on another computer, but I get the error number of licenses installed.

I Check the computer where the license number was and it is as trial mode. And in the portal https://licenses.gonitro.com/prd/portal when I search for the license it tells me that I have 2 activations available.

How can I use my serial number again?

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  • Official Nitronaut
Allain Umailin

Hello @Adelchi Balderas,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please provide the serial number of your Nitro Pro?

To send me a private message, hover your mouse on top of my name 'AllainU' and select 'Message'. 

Thank you very much in advance and I am looking forward to hearing back from you. 

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  • Official Nitronaut
Allain Umailin

Hello @Adelchi Balderas,

Thank you for sending me the serial number.

To further assist you, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate.

Thanks for choosing Nitro Pro and I hope this helps!

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Adelchi Balderas
1 hour ago, AllainU said:

Hello @Adelchi Balderas,

Thank you for sending me the serial number.

To further assist you, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate.

Thanks for choosing Nitro Pro and I hope this helps!

Thanks a lot, I just activate the serial number.

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