Brad Carman Posted July 31, 2019 Report Share Posted July 31, 2019 After my purchase of the Nitro 12 software, I can't seem to get a receipt. What are the steps to complete this action? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 31, 2019 Official Nitronaut Report Share Posted July 31, 2019 Hello @Brad Carman, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide the email address you used to purchase your Nitro Pro 12? Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Brad Carman Posted August 1, 2019 Author Report Share Posted August 1, 2019 I used bwc_70@yahoo.com as the email address. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted August 1, 2019 Official Nitronaut Report Share Posted August 1, 2019 Hello @Brad Carman, Thank you for this information and for your response. I am afraid I am unable to find a purchase under your name or email address. In order to help you with your request, can you please provide the following information for me? -The full name and address of the purchaser -Another email address you used to purchase Nitro Pro If you purchased this directly through our online store, I will be able to find a record of this. If you purchased through a reseller of Nitro, you will need to contact them directly as we do not have records of their purchases. Looking forward to hearing back from you soon. Link to comment Share on other sites More sharing options...
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