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Activation Not Working

Kristi Maritn

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Kristi Maritn

I have changed computers and cannot activate Nitro Pro on my new pc.  I have deactivated on my old pc, but when I enter the Serial Number i get the message that Error #23 License already in use on another computer. I have waited more than 48 hours to try and reactivate my product. 

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  • Official Nitronaut
Allain Umailin

Hello @Kristi Maritn,

Thank you for reaching out to us through our Community Forums!

I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate.

Thanks for choosing Nitro Pro and I hope this helps!

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