TBP Posted July 31, 2019 Report Share Posted July 31, 2019 Hi Nitro Support, I inherited a licence from one of the employees in my company who is no longer here. The IT team passed the serial # to me but it doesn't seem to work. The error message I receive says that the version of the program does not match the serial entered. I believe they were on Nitro Pro 12 as am I, but I could be wrong. Would you be able to tell me what version of Nitro the serial belongs to you if PM'd it to you? Thanks, TBP Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted August 1, 2019 Official Nitronaut Report Share Posted August 1, 2019 Hello @TBP, Thanks for reaching out to us! Please send me the serial number via direct message so I can check. Thanks! Link to comment Share on other sites More sharing options...
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