Unable to edit text...

[ccover]

I'm brand new to the Nitro software.   I have an existing document I'm trying to edit.   Some of the existing text I'm able to edit w/o a problem, however there is some text in the document where I don't get the option to edit the text - the edit text box will not come up after clicking on the area.   Any idea why?

[Allain Umailin]

Hello @ccover,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please provide the following?:
-The serial number of your Nitro Pro. To send me a private message, hover your mouse on top of my name 'AllainU' and select 'Message'. 
-Nitro Pro build (format is 12.X.X.X, e.g. 12.0.0.112) you are working with. You can find this out by clicking on 'About Nitro Pro' under the Help tab or you can go to Control Panel > Programs and Features.
-A copy of the file you are working with (with sensitive information extracted) by sending me a private message so I can replicate it on my end. 

Thank you very much in advance and I am looking forward to hearing back from you. 

[ccover]

Thanks, I sent you a pm.