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Upgrade from NitroPro 9 SN not found


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I would like to upgrade to NitroPro 12 from 9 but my serial number is reported as not found and suggests I go to this forum.  If I do a product search it finds my SN and reports I have one installation available.  How should I proceed?

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  • Official Nitronaut
Reymund Oyong

Hi @DougV,

Thank you for reaching out to us through our Community Forums!

Please send me a private message and provide your Nitro Pro serial number so I can investigate it. 
To send a private message, mouse hover to my profile then click on Message.

Kind regards,

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