DougV 0 Report post Posted August 3, 2019 I would like to upgrade to NitroPro 12 from 9 but my serial number is reported as not found and suggests I go to this forum. If I do a product search it finds my SN and reports I have one installation available. How should I proceed? Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted August 4, 2019 Hi @DougV, Thank you for reaching out to us through our Community Forums! Please send me a private message and provide your Nitro Pro serial number so I can investigate it. To send a private message, mouse hover to my profile then click on Message. Kind regards, Share this post Link to post Share on other sites