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need access detail


Jensen
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I have changed my computer and need to reload Nitro onto my new computer. I have a different email address and no way of finding my serial number. It would be great if there was some support service from Nitro to assist.

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  • Official Nitronaut

Hello Jensen,

Thanks for contacting Nitro!

Unfortunately I was not able to find your account records.
If you purchased Nitro Pro from our website, please provide us with the following information so we can look up your account.

1. First and last name of purchaser 
2. Email address used purchase Nitro (I was unable to find anything using your email address)
3. Order reference number (I suggest you search through your email for 'cleverbridge', our online merchant)

If you did not purchase Nitro from our website, and have the CD, your serial number will be located on the back of the CD sleeve. It may be labelled as Activation Code.
(Please keep in mind that if you purchase Nitro from a re-seller we will not have the information on our systems)

Cheers!

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