Marius Buda Posted August 8, 2019 Report Share Posted August 8, 2019 Hello again. We have the same situation as we had few months ago, laptop HDD replaced by SSD without deactivation first (Windows 10 fresh install, unable to clone 😬). Now we get, of course, activation failure. I have a screenshot of the activation window but this computer ID doesn't fit with the list of IDs you gave us. Can you help us and add this ID too ? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted August 8, 2019 Official Nitronaut Report Share Posted August 8, 2019 Hello @Marius Buda, Thanks for reaching out! I have created a support ticket for you so that we can contact you directly. Cheers! Link to comment Share on other sites More sharing options...
Marius Buda Posted August 9, 2019 Author Report Share Posted August 9, 2019 Thank you very much. The installation was made by a junior member, unsupervised by a senior member. We know from previous incident how to deactivate .... we just didn't had the opportunity. Have a wonderful day. Link to comment Share on other sites More sharing options...
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