rickpkpn 0 Report post Posted August 8, 2019 (edited) After Windows 10 updated, Nitro Pro 12 is asking us to activate. Edited August 8, 2019 by rickpkpn wrong edition Share this post Link to post Share on other sites
AllainU 0 Report post Posted August 8, 2019 Hello @rickpkpn, Thank you for reaching out to us through our Community Forums! To further assist you with your concern, kindly note upon the upgrade of the operating system or installing a major Microsoft / Windows update, the Computer ID is changed, as it is comprised partially by the operating system. Once changed, this will no longer recognize the original installation causing the program to revert to trial mode. As workaround, kindly release an activation by going to our Activation Portal below and entering your Nitro Pro serial number:https://licenses.gonitro.com/prd/portal Then you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites
rickpkpn 0 Report post Posted August 9, 2019 Thank you for the help..all good now Share this post Link to post Share on other sites