eovatne@gmail.com 0 Report post Posted August 9, 2019 I have a new computer and am trying to find out how to install NP12 onto it. Can you assist? I have the license number. Thx Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted August 9, 2019 Hello @eovatne@gmail.com, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please provide the serial number of your Nitro Pro? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. This matters because our business installers are different from the online ones. Thank you very much in advance and I am looking forward to hearing back from you. Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted August 12, 2019 Hello @eovatne@gmail.com, Thank you for sending your Nitro Pro 12 serial number. To reinstall, please use our offline installers below: x32 http://install.nitropdf.com/professional_12163574/en/retail/nitro_pro12_ba_x86.msi x64 http://install.nitropdf.com/professional_12163574/en/retail/nitro_pro12_ba_x64.msi If you are not sure which to pick, this will help: http://kb.gonitro.com/knowledgebase#/search/64/000001874 After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate and entering your serial number. Thank you for choosing Nitro and I hope this helps! Quote Share this post Link to post Share on other sites
eovatne@gmail.com 0 Report post Posted August 13, 2019 Ok, that worked. Thanks for your assistance. Quote Share this post Link to post Share on other sites