EJHCO Posted August 11, 2019 Report Share Posted August 11, 2019 Hello, Win 10, Nitro Pro 12. After recent Win 10 upgrade to version 1903 Nitro Pro seems to crash the underlying program from which I am trying to print a document. For example, I use Quicken Home and Business, and before the Win 10 upgrade I could choose Nitro's printer to print a .pdf file (invoice) from within Quicken. Since the Win upgrade, when I select Nitro's printer, it freezes Quicken. When I finally shut Quicken down, the (Nitro?) Print window is sitting in the Task Bar. When I complete the printing process, it prints a blank document. I also tested this out using Word 365. When I open a Word doc and choose Nitro Pro as the printer (not using the Nitro Pro add-in for this test), Word freezes temporarily. Eventually the Word doc comes back to the screen. The Print window is in the Task Bar, and I am able to continue the print job because Word finally opened again. It prints the Word document in .pdf format flawlessly. Quicken is the program I use the most with the Nitro Printer. Quicken does have its own PDF printer which I use since this problem started. It prints to PDF without a problem. The Nitro PDF printer properties are as follows: Port: Nitro PDF Port: Description: Nitro PDF Local Port Printer: Nitro PDF Creator (Pro 12) What can I do to fix this issue, which I am convinced is due to the Win 10 upgrade? I've had several other problems created by the Win 10 upgrade, which were mostly resolved by doing a Windows Repair keeping the programs and data. However, this problem with Nitro PDF's printer was not resolved. Thanks for your help. EJH Link to comment Share on other sites More sharing options...
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