Jump to content

23 Error after deactivation + re-activation on another PC


Jer8250

Recommended Posts

My computer(#1) has developed hardware problems and I wanted to move PDF PRO to another laptop (#2).  I deactivated it on laptop 1and tried to activate on laptop 2 but got the 23 Error "License already in use".  I used the License activator portal which showed I had 1 active licenses and allowed 2 (which I didn't know) until then.

After deactivating using the portal,  I tried re-activating on laptop 2 and continued to receive the same error,     I have version 6.1.2.1

Link to comment
Share on other sites

  • Official Nitronaut
Kelvin B. Villarin

Hi @Jer8250,

Thanks for posting on our Community Forums!

Kindly direct message me your license/serial number so I can sort this out for you.

Cheers!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.