Jump to content

Nitro crashes when attempting to print

Jonathan Crump

Recommended Posts

Jonathan Crump

I am currently trying Nitro out and every time I try to print a scanned document that has been marked up, Nitro just crashes while the Printing progress box is at 1%. I have restarted the computer and it still does this. Thanks.

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @Jonathan Crump,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please provide the following?:
-What is the make / model of your printer? Does it use the latest PCL or PostScript driver?
-Have you tried printing to a different printer? Did the program crash?
-Nitro Pro build (format is 12.X.X.X, e.g. you are working with. You can find this out by clicking on 'About Nitro Pro' under the Help tab or you can go to Control Panel > Programs and Features.

Thank you very much in advance and I am looking forward to hearing back from you. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.