Jump to content
Sign in to follow this  
Ryan1234

Update Help

Recommended Posts

Ryan1234

Probably not the right place to post this but I've struggled to even get here...We currently are using Nitro Reader 5 and some of our files will not open saying we need to have Reader 6 or better. When I check for updates I get an error saying that "There was a problem connecting to the update service" We do not use Pro we just use the Free version of the Reader. Is that not longer supported? I cannot find anywhere to download just the reader. 

Share this post


Link to post
Share on other sites
AllainU

Hello @Ryan1234,

Thank you for reaching out to us through our Community Forums!

I should let you know that we no longer support Nitro Pro 10 or older. It has been discontinued as documented in our Sunset Policy:  https://www.gonitro.com/support/sunset-policy

To further assist you, please purchase our Nitro Pro 12 Basic by going to this page: https://www.gonitro.com/pricing

If you were interested in with VIP Access (formerly Software Assurance), go for Basic Plus.

Thank you for choosing Nitro and I hope this helps!

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.