Jump to content
Sign in to follow this  
Ryan1234

Update Help

Recommended Posts

Ryan1234

Probably not the right place to post this but I've struggled to even get here...We currently are using Nitro Reader 5 and some of our files will not open saying we need to have Reader 6 or better. When I check for updates I get an error saying that "There was a problem connecting to the update service" We do not use Pro we just use the Free version of the Reader. Is that not longer supported? I cannot find anywhere to download just the reader. 

Share this post


Link to post
Share on other sites
AllainU

Hello @Ryan1234,

Thank you for reaching out to us through our Community Forums!

I should let you know that we no longer support Nitro Pro 10 or older. It has been discontinued as documented in our Sunset Policy:  https://www.gonitro.com/support/sunset-policy

To further assist you, please purchase our Nitro Pro 12 Basic by going to this page: https://www.gonitro.com/pricing

If you were interested in with VIP Access (formerly Software Assurance), go for Basic Plus.

Thank you for choosing Nitro and I hope this helps!

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×

Important Information

By using this site, you agree to our Terms of Use.