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Probably not the right place to post this but I've struggled to even get here...We currently are using Nitro Reader 5 and some of our files will not open saying we need to have Reader 6 or better. When I check for updates I get an error saying that "There was a problem connecting to the update service" We do not use Pro we just use the Free version of the Reader. Is that not longer supported? I cannot find anywhere to download just the reader. 

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Allain Umailin

Hello @Ryan1234,

Thank you for reaching out to us through our Community Forums!

I should let you know that we no longer support Nitro Pro 10 or older. It has been discontinued as documented in our Sunset Policy:  https://www.gonitro.com/support/sunset-policy

To further assist you, please purchase our Nitro Pro 12 Basic by going to this page: https://www.gonitro.com/pricing

If you were interested in with VIP Access (formerly Software Assurance), go for Basic Plus.

Thank you for choosing Nitro and I hope this helps!

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