Ryan1234 Posted August 13, 2019 Report Share Posted August 13, 2019 Probably not the right place to post this but I've struggled to even get here...We currently are using Nitro Reader 5 and some of our files will not open saying we need to have Reader 6 or better. When I check for updates I get an error saying that "There was a problem connecting to the update service" We do not use Pro we just use the Free version of the Reader. Is that not longer supported? I cannot find anywhere to download just the reader. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted August 13, 2019 Official Nitronaut Report Share Posted August 13, 2019 Hello @Ryan1234, Thank you for reaching out to us through our Community Forums! I should let you know that we no longer support Nitro Pro 10 or older. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy To further assist you, please purchase our Nitro Pro 12 Basic by going to this page: https://www.gonitro.com/pricing If you were interested in with VIP Access (formerly Software Assurance), go for Basic Plus. Thank you for choosing Nitro and I hope this helps! Link to comment Share on other sites More sharing options...
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