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missgrace811

Nitro Pro 12 Question

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missgrace811

I have Nitro Pro 9 already installed (which expired) and then purchased the product. When I tried to activate it, I received an error message indicating my serial number is for the wrong product.  I then installed the Nitro Pro 12 but it's in Trial Mode and there is not place where I can use my serial number provided to activate.  Help.... Thank you.

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Kelvin V.

Hi @missgrace811,

Thanks for posting on our Community Forums!

You can activate by opening Nitro Pro 12, clicking on the Help tab > About Nitro Pro > Activation and enter your Nitro Pro 12 serial number.

I hope this helps. Please let me know how you go.
 
Cheers!

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