Can not activate on new computer

[Larry K]

I deactivate my license on https://licenses.gonitro.com/prd/portal and it says there's no activations but it says it's currently in use. I can't go through the manual activation either 

Edited August 14, 2019 by Larry K

[Allain Umailin]

Hello @Larry K,

Thank you for reaching out to us through our Community Forums!

To further assist you with your concern, I already responded to the support ticket you submitted.

I will wait for your response through the support case.

Cheers!