Lauri dB Posted August 15, 2019 Report Share Posted August 15, 2019 help, I had an older version of nitro but got new laptop. couldn't seem to find the older version.. maybe the geek squad didn't move it over. in any case , I downloaded trial of nitro 12 and then purchased it when trial period ended. Got my serial number.. put that in and all I keep getting is an error message. I'm getting really frustrated. How can I fix this?? I need to be able to go from pdf to word doc and back again... asap! going to troubleshoot on your website doesn't help at all. wish there was a live person to talk to without having to pay a ton more money Link to comment Share on other sites More sharing options...
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