something block during installation of Nitro 12

[Rajesh Gupta]

Hello,
I am trying to install Nitro Pro 12 for my Pcs. During running the installer with admin privileges, the installer won't go past 0% download and errors appear with the message
"Something is blocking Nitro" I have checked my firewall nothing is blocked. please advise

[Leslie V]

Hello @Rajesh Gupta,

Thanks for reaching out!

Please use the tool I have provided below to remove all files associated with Nitro Pro and reboot your system.
http://install.nitropdf.com/professional_12163574/install-cleanup/install-cleanup.zip

NOTE: This clean-up tool will erase any existing signature files within Nitro, so please save them to another location before using the clean-up tool in order to keep them. Please see this link for backing up custom stamps/signatures: http://kb.gonitro.com/knowledgebase#/search/stamps/000001671

When your system is back up, close all of your open applications and install Nitro Pro 12.16.3.574 from the page I have provided below:
https://www.gonitro.com/nps/product-details/downloads

I hope this helps!