tomrope Posted August 23, 2019 Report Share Posted August 23, 2019 I purchased NitroPro in April of this year, Basic product, I think. I am using version 12.0.0.112 and would like to install the latest version 12.16.3.574. No where in my product is there an option to check for updates. Perhaps that was an option I didn't pay extra for. Am I eligible to download and install the latest version? Can I change my license and pay to get updates and upgrades. When I went to the NitroPro Upgrade page and checked my eligibility, it says "we were unable to validate your serial number". I copied and pasted it directly from my product, so I know it is the correct serial number. Tom Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted August 23, 2019 Official Nitronaut Report Share Posted August 23, 2019 Hello @tomrope, Thank you for reaching out to us through our Community Forums! To further assist you with your concern, I sent you a private message. Cheers! Link to comment Share on other sites More sharing options...
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