Jump to content

Nitro Pro 12 Crashes when editing fillable forms


Jdenis
 Share

Recommended Posts

We have an issue with Nitro Pro where a fillable form from the IRS opens but when we click into any editable field and start typing the program immediately crashes and sends a crash report. I have already repaired the installation and tried opening the file when it is stored locally but the issue persists. I can open and edit the same form with adobe reader. 

Link to comment
Share on other sites

  • 3 weeks later...

I'm experiencing a similar issue with Nitro Pro 12.7.0.395.  Any fillable form I try to open this morning either directly from the file, or by using File, Open, Computer, Browse, and then selecting the file, will cause Nitro to crash.  This seems to be with any fillable form.  As an example, not even a 1040 form from irs.gov works.

https://www.irs.gov/pub/irs-pdf/f1040.pdf

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @PDFsavant,

Thank you for reaching out to us through our Community Forums!

To further assist you with your concern, I created a support ticket on your behalf.

I will wait for your response through the support case.

Cheers!

Link to comment
Share on other sites

  • 5 months later...
jorge@flagstaffit.com

DId this get resolved? I have the same issue. As soon as I attempt to open a form with Nitro, it crashes and does not even generate an event in windows

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.