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Buster

Nitro for my Two devices

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Buster

I purchased NitroPro and installed it successfully on one device... Is my license good for my 2nd device and if so, how do I install on 2nd device?

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AllainU

Hello @Buster,

Thank you for reaching out to us through our Community Forums!

Upon checking our records, I was able to see that you have purchased a single user license. A single-user license can be used on two machines as long as you follow the rules outlined in our End User License Agreement (EULA):

'Licensee may install one copy of the Licensed Software on a single computer. The primary user of the computer on which the Licensed Software is installed may install a second copy of the software for his or her exclusive use on either a portable computer or a computer located at his or her home, provided the software on the portable or home computer is NOT USED at the same time as the software on the primary computer.'

To install Nitro Pro 12 on your second machine, please use the installer from this page: https://www.gonitro.com/nps/product-details/downloads

After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activation and entering the same serial number.

Thanks for choosing Nitro Pro and I hope this helps!

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Buster
On 8/26/2019 at 12:24 PM, AllainU said:

Hello @Buster,

Thank you for reaching out to us through our Community Forums!

Upon checking our records, I was able to see that you have purchased a single user license. A single-user license can be used on two machines as long as you follow the rules outlined in our End User License Agreement (EULA):

'Licensee may install one copy of the Licensed Software on a single computer. The primary user of the computer on which the Licensed Software is installed may install a second copy of the software for his or her exclusive use on either a portable computer or a computer located at his or her home, provided the software on the portable or home computer is NOT USED at the same time as the software on the primary computer.'

To install Nitro Pro 12 on your second machine, please use the installer from this page: https://www.gonitro.com/nps/product-details/downloads

After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activation and entering the same serial number.

Thanks for choosing Nitro Pro and I hope this helps!

Hi Allain, I'm trying to print a PDF through Nitropro but its not printing

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Edward Levey

I have 3 machines - a PC at work, a PC at home, and a laptop. The answers above suggest that a single-user licence will not be enough for me, but according to the Pricing info, the Basic package is good for businesses with up to 20 users, so I am a bit confused! I want to be able to use the software on 3 computers (but not at the same time!). Is this possible with a Basic package?

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AllainU

Hello @Edward Levey,

Thank you for reaching out to us through our Community Forums!

My apologies for the confusion with regard to the wording "Licenses for individuals or businesses with fewer than 20 users available for purchase online.".

To make things clear, this statement means you can purchase up to 19 single-user licenses at the same time with 19 different serial numbers, not a serial number that can be installed on 19 users/machines.

If you are interested in buying for 3 machines, please choose Basic Plan and change the Quantity to 2. After entering necessary information, you should get an email with 2 different serial numbers. You can then activate Nitro Pro 13 on your work PC and home PC using the first serial number and using the second serial number for your laptop.

Thank you for choosing Nitro and I hope this helps!

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Sharon Ng
On 8/27/2019 at 3:24 AM, AllainU said:

Hello @Buster,

Thank you for reaching out to us through our Community Forums!

Upon checking our records, I was able to see that you have purchased a single user license. A single-user license can be used on two machines as long as you follow the rules outlined in our End User License Agreement (EULA):

'Licensee may install one copy of the Licensed Software on a single computer. The primary user of the computer on which the Licensed Software is installed may install a second copy of the software for his or her exclusive use on either a portable computer or a computer located at his or her home, provided the software on the portable or home computer is NOT USED at the same time as the software on the primary computer.'

To install Nitro Pro 12 on your second machine, please use the installer from this page: https://www.gonitro.com/nps/product-details/downloads

After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activation and entering the same serial number.

Thanks for choosing Nitro Pro and I hope this helps!

Hi! Statement as following still applicable for Nitro Productivity Suite? 
'Licensee may install one copy of the Licensed Software on a single computer. The primary user of the computer on which the Licensed Software is installed may install a second copy of the software for his or her exclusive use on either a portable computer or a computer located at his or her home, provided the software on the portable or home computer is NOT USED at the same time as the software on the primary computer.'

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AllainU

Hello @Sharon Ng,

Thank you for reaching out to us through our Community Forums!

Before I can answer your question, could you please provide the serial number of your Nitro Pro?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

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