Jump to content

Lorilee


Lorilee
 Share

Recommended Posts

I deactivated my license on my old computer so that I can activate on my new one, but it will not reactivate.   I get a pop up that says I'm only allowed to deactivate 2

Actually it's the same computer, my computer crashed and it was updated with Windows 10, but my Nitro was not re-installed.

Edited by Lorilee
Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @Lorilee,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please provide the serial number of your Nitro Pro?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. 

Thank you very much in advance and I am looking forward to hearing back from you. 

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @Lorilee,

Thank you for me a private message.

I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate.

Thanks for choosing Nitro Pro and I hope this helps!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.