Lorilee 0 Report post Posted August 27, 2019 (edited) I deactivated my license on my old computer so that I can activate on my new one, but it will not reactivate. I get a pop up that says I'm only allowed to deactivate 2 Actually it's the same computer, my computer crashed and it was updated with Windows 10, but my Nitro was not re-installed. Edited August 27, 2019 by Lorilee Share this post Link to post Share on other sites
AllainU 0 Report post Posted August 27, 2019 Hello @Lorilee, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please provide the serial number of your Nitro Pro? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
AllainU 0 Report post Posted August 27, 2019 Hello @Lorilee, Thank you for me a private message. I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites
