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Nitro Pro 11 Keeps Freezing and Hanging Up


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Hello I am running Nitro Pro on Lenova X1 Carbon laptop with Windows 10 Pro. Nitro Pro has been running fairly decently for the past 10 months. Over the last month, it freezes and or hang up for several minutes at a time for just about every activity (extracting, converting to PDF, searching, editing, etc.). I've tried closing and reopening Nitro, restarting, etc., with no fix. Please help me to resolve this issue. Thank you! =)

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Allain Umailin

Hello @DeSoto-HR71,

Thank you for reaching out to us through our Community Forums!

To further assist you with your concern, I created a support ticket on your behalf.

I will wait for your response through the support case.


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