How do you re-use a Nitro PDF License that's used on a PC you cannot access?

[Charles Owusu 0]

Hi all,

We have a 5 user license for Nitro PDF. The licenses were on machines that have been decommissioned, rebuilt and reformatted and in some cases, located in other countries.

How do you re-use a Nitro PDF License that's used on a PC you cannot access? Please note, I cannot access the machines to deactivate the application locally.

Thx

Charlie

[AllainU 0]

Hello @Charles Owusu,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please provide the serial number of your Nitro Pro?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. 

Thank you very much in advance and I am looking forward to hearing back from you.