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I payed for Nitro 10 & upgrade it to 11 at my computer

Unfortunately, my computer crushed & not operating

I bought a new one & downloaded Nitro 11 but there is no icon for activation using my Nitro serial No.

In the website at the activation portal appears as active & refused to deactivation...

What should i do since already bought the licence & i don't wish to pay twice ???   

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  • Official Nitronaut
Allain Umailin

Hello @RoRo,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please provide the serial number of your Nitro Pro 11?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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